Please apply below Home Care Package/Aged Care Coordinator

Reference: BH-25624

Northern Suburbs
Full time hours preferred
Temporary until June 2025

Maxima’s Recruitment Services team embody a “candidate first” mindset and aim to ensure appropriate job matches between applicants and employers to ensure sustainable employment opportunities. The Office and Professional Recruitment team are a cohesive team who work together to support our clients and candidates to find their perfect match.

About the Role
Maxima are seeking for their client a "Home Care Package/Aged Care Coordinator" within Local Government to start as soon as possible on a temporary basis until end of June 2025. Full time hours preferred, may consider part time for the right person.

The objective of this role is to monitor and action service referrals, reviews and exits for Positive Ageing clients and providing administration support for the Commonwealth Home Support Programme (CHSP).

Responsibilities:

Monitor and action service referrals, including those in the My Aged Care Portal
Undertake client intake assessment and planning
Undertake the client review process annually
Identify appropriate services and action client referrals in a timely
Identify, determine and action appropriate client service referrals to contractors
Conduct the client exit process and provide advice and recommendations
Ensure all information captured is recorded in a timely
Work within established guidelines, work instructions and legislation relevant to the Client intake, review and referral processes
Perform other administrative tasks related to Commonwealth Home Support Programme as required
Engage and maintain working relationships with a network of external industry stakeholders to support positive client outcomes
Provide high quality end-to-end customer service in accordance
Work collaboratively with external industry stakeholders
Work collaboratively with departmental staff to support effective service delivery
Monitor, read and respond to incoming phone calls, emails or other correspondence related to the Commonwealth Home Support Programme

Knowledge, Skills & Experience:

Demonstrated experience using the My Aged Care Portal and a Client Record Management System to input and extract relevant information and data.
Demonstrated experience in office administration,
Understanding of Aged Care and specifically the Commonwealth Home Support Programme standards and objectives.

Qualifications:

Qualifications and demonstrated experience in Community Services, Business Administration and/or Customer Service is desirable.

Benefits of joining Maxima’s temporary recruitment services:

Subsidised Skin Cancer checks
Free yearly flu shots
Employment Assistance Program
Ongoing monitoring and support

About Maxima:
Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services

Every day, Maxima works towards a better Australia by helping people into meaningful employment. We do this by connecting and supporting jobseekers and employers.

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Please apply below Home Care Package/Aged Care Coordinator

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