APS 6 Clinical Intake & Triage

Reference: BH-184266
About the company:
Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.

About the role:
  • Working in a contact centre, you will be providing high quality first point of contact customer service to individuals and their families requiring counselling and/or case management support.
  • Triaging and coordinating intakes and referrals Scheduling appointments for one-on-one appointments or group counselling.
  • Escalating cases complex or high-risk cases where relevant.
  • Maintaining up to data and accurate records for all phone and email correspondence.
  • Liaising and forming partnerships with other departments and organisations and community health and welfare agencies.

About you:
  • Mandatory qualifications EITHER
  • Degree Qualified + Current registration with the Australian Health Practitioners Registration Agency (AHPRA) OR
  • Social Work Degree + Current membership with Australian Association of Social Workers (AASW) OR
  • Masters Counselling Qualification + PACFA Registration as a Clinical Counsellor OR
  • Masters Counselling Qualification + ACA at Level 3 or Level 4
  • You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance ideally, or have it granted before commencing the role.
  • Experience in a similar clinical role
  • A passion for clinical psychology and social work to support mental health initiatives.

Benefits:
  • ASAP start pending Federal Police Check
  • 12 month full time temporary contract with potential extension 
  • Monday - Friday 37.5 hours per week 
  • Flexible arrangements available 
If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternatively you can email fedgov@chandlermacleod.com
Company Background:

Chandler Macleod is a highly regarded and well established recruitment organisation, part of RGF Staffing and Recruit Holdings, the fourth largest staffing network in the world! We partner with over 3500 companies globally providing job hunters with endless opportunities to find and succeed in their work.

Chandler Macleod knows what it takes to recruit, select, and retain the best people. We’re in the business of understanding how people tick because we’ve been digging deep into people’s needs and motivations since 1959.

We uncover the ‘BestFit™’ for employers and job hunters alike by looking beyond the CV’s and JD’s. This allows us to match candidates to jobs that bring out their best and discover people that can make businesses boom.

We’re a team of flexible thinkers and detail obsessors, who believe that the right fit can lead to a happier life. Because when you really get people, you really open up a world of opportunity.

There are several brands that make up Chandler Macleod, these include our Staffing business, our Consulting business, our xPO Talent Solutions business and our Managed Services business.

You can learn more at our website: www.chandlermacleod.com

We are Chandler Macleod. We get people.

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