Please apply below Assistant Manager Traineeship | Aboriginal Ident...

Benefits:

• Complete a fee-free, nationally recognised Certificate III in Business OR Certificate III in Financial Services
• Position available for Aboriginal and/or Torres Strait Islanders
• Above award rates
• Gain paid real-world experience, mentorship, and training to set you up for a successful career in banking
• Receive mentoring and support from a specialised and experienced First Nations Consultant

Your Host Employer:

ANZ provide banking and financial products and services to over 8.5 million customers across both personal and business. By helping people make the most of what they have, ANZ transform ideas and hard work into reality. Since 2003, ANZ have recruited more than 1,200 First Nations trainees into branches across Australia and are committed to creating a culturally inclusive and safe work environment. 

The Role: 

Location: Gawler SA
Duration: 18-24 month Traineeship

As an Assistant Manager Trainee, you will provide support to the Small Business Banking Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.

Under the guidance of experienced mentors, your responsibilities will include:

• Maintain a well-managed portfolio compliant with all relevant policies and procedures
• Maintain control of workflows across all compliance and customer fulfilment process
• Act in the best interest of the customer and apply a customer-centric approach
• Proactively develop and maintain a detailed understanding of customer business and financial needs
• Provide solution towards account maintenance and simple customer requests
• Support the Relationship Manager with management of a portfolio of SME customers
• Collaborate with Product Partners and other stakeholders to fulfil customers’ needs
• Engage specialist teams when required

About You:

To be successful in this traineeship, you’ll need:

• Strong verbal and written communication skills
• Ability to build rapport with a variety of people
• Strong attention to detail and high level of accuracy
• Effective time management and problem solving skills
• Willingness to learn and take initiative
• Ability to multitask to meet deadlines

Eligibility Criteria:

• Identify as Aboriginal and/or Torres Strait Islander
• National Police Clearance (or willing to obtain)
• Strong computer knowledge including Microsoft Office Suite
• Previous customer service or administration experience (desirable)

About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information please visit our website www.maxima.com.au or email IndigenousEnquiries@maxima.com.au 

Only shortlisted candidates will be contacted directly.