Apply: Training and Content Coordinator

• DEEP Training and Content Coordinator
• NSW Government | 6-Month Contract
• Parramatta (Hybrid – PSQ)
• $900 – $1,000 per day + super | 35 hours per week

An exciting opportunity is available for an experienced DEEP Training and Content Coordinator to join a NSW Government department on a 6-month contract, supporting the rollout and adoption of a newly implemented Water Compliance Management System. This role is ideal for someone with a strong ICT background who enjoys translating complex systems and business processes into clear, fit-for-purpose training and content.

About the Role
Reporting into the program team, you will be responsible for assessing ICT training needs, designing contemporary training materials, and coordinating delivery to support end-user adoption of a new enterprise system. With limited existing documentation, you will play a key role in building training content from the ground up. This is a hands-on, delivery-focused role, working closely with business stakeholders and subject matter experts.

Key Accountabilities

• Conduct assessments to identify ICT training needs across the organisation
• Collaborate with department heads and subject matter experts to define training requirements
• Design and develop training programs and materials using contemporary modalities, including:

o User manuals and guides
o E-learning content
o Presentations and training collateral

• Ensure training content remains current with system functionality and business process changes

Key Challenges

• Supporting a newly implemented Water Compliance Management System
• Developing training materials where little existing documentation exists
• Distilling complex business and system requirements into practical, user-focused training
• Keeping training content aligned with ongoing system changes

Essential Skills and Experience

• Strong background in information technology with familiarity across ICT tools and platforms
• Demonstrated experience developing training content across multiple formats, including:

o Presentations
o Video content
o E-manuals
o In-person and virtual training sessions

• Proven ability to work with stakeholders and SMEs to translate technical information into accessible learning content
• Experience working in complex, fast-paced or government environments (highly regarded)

If this is a match to your skillset and experience, please apply NOW and you will be contacted for a further discussion if your profile this is deemed a suitable match.