Apply: Scheduler / Customer Care Representative Wanted

This world leader within their specific industry based within the Wetherill Park Area, is seeking a driven individual to join their passionate team within a Scheduling Coordinator/Customer Care position.

Centrally located close to all arterial roads the position is easily accessible, with secure parking onsite and large open plan office space. The position is full time Monday – Friday 10am-6pm (Amazing hours to beat the traffic)!

Given the fast paced nature of the business, experience within Transport and Logistics is highly advantageous, as is knowledge of Sydney Metro and Newcastle Areas. 

Your duties will be split between Scheduling and Customer Care which will include:

• Answering inbound calls
• Booking and allocating Drivers run sheets across Sydney Metro and Newcastle
• Follow up of ETA’s
• Updating internal systems
• Processing orders
• Liaising with Drivers, Internal Staff as well as Customers
• Processing and completing internal paperwork
• Responding to email enquiries
• Supporting the Customer Care team with overflow calls on a daily basis
• Ad hoc duties as required

In order for you to be successful for the position you must have the following:

• Proven previous experience within a similar position
• Excellent verbal and written communication skills
• Self-motivated and resilient
• Ability to start Immediately and work a full week 10am-6pm
• Highly organised with impeccable time management
• Strong geographical knowledge of Sydney and Newcastle area
• Ability to work autonomously and within a close team environment 
• Knowledge within the Transport and Logistics industry highly desired
• Own vehicle and current NSW Drivers licence a must due to location

If you want to settle into a rewarding position where you feel valued as well as a part of a team that is genuinely passionate about what they do… then this is the position for you! This position is to commence immediately …. APPLY NOW!