Apply: System Analyst - Entry to Mid Level

Reference: BH-342956-2
As a System Analyst you will co-ordinate CRM and microsoft applications in order to increase business effectiveness and improve efficiency.

Responsibilities
  • Co-ordination and facilitation and third party suppliers to ensure that all systems are at optimum efficiency at all times.
  • Responsible for monitoring, resolving and/or escalating service desk tickets logged via JIRA Service Desk 
  • Assist in scheduling ICT resources using JIRA Software and produce periodic task and time reports using JIRA Suite.
  • Provide general support for the SOE and the CRM software application.
 
Profile
  • Experience in SSRS or Crystal Reports, MS Office and SQL Server.
  • At least two years working as a junior Business Analysis
  • Experience in CRM applications and project coordination within an IT environment
  • Knowledge & experience working with web platform providers
  • Applicant with Sccrum Master skills would be highly regarded
Company Background:

The world is becoming more digital, socially connected, mobile and virtual, having profound effects on our work lives – from how we search for jobs and source talent to how we interact in the workplace and manage employees.
Ignite is re-imagining talent services, providing specialist recruitment, on-demand talent and outsourced people services designed to ignite potential in this new world.

Using deep industry expertise combined with a fresh approach called FutureNOW that uses progressive tools, technology and techniques, we uncover hidden needs, motivations and desires in order to connect candidates and clients for the lasting benefit of both.

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