Remote Support Engineer (Level 2, Network CISCO, Up to $5500, MNC, West)

Reference: BH-164798

Up to $5500, Permanent Role with AWS and Variable Bonus
MNC, Manufacturing Company located at West
Mon to Fri 9am to 6pm (Open to work shift from 6am to 2pm in work from home basis once a month)
Remote Support Level 2 to Overseas Customers
Strong in CISCO Hardware

Responsibilities:

Remotely provide support for network equipment located at customer sites. This position works extensively in the network environment and is responsible for ensuring high availability of all network equipment
Responsible for managing and maintaining Cisco Based LAN / WAN equipment. The position will also be responsible for managing the performance of the customers’ network environment via high availability services.
Leverage Security concepts and principles to ensure customers’ networks are operating in a safe and secure manner.
Manage the IP Address spaces and DNS environments for customers’ networks.
Provides troubleshooting assistance remotely via telephone and email on products.
Capable of investigating and verifying reported product problems in software, firmware, hardware and documentation.

Requirements:

Engineering Degree in Electrical / Electronic / Industrial / Robotics / Computer Systems, Network Engineering
Minimum 2 years of relevant experiences
Experience with Cisco hardware:
- Cisco Routers
- Cisco Switches
- Cisco Firewalls
Familiarity with network switching technologies
Good English language skills including reading, writing and verbal communication skills
Able to work in a round-the-clock, global operation 7 days x 24 hours
Excellent troubleshooting skills

Interested candidates can forward their CVs in MS Word format to weiyan@connect-ebc.com

Reg No. R1983718
EBC Connect Pte Ltd
Licence no. 17C8975

CONNECT is a boutique team of staffing solutions specialists focused on the development and delivery of turnkey recruitment projects, HR services, managed solutions, and the provision of general recruitment services.

Established in 2017, CONNECT is a fully-owned subsidiary of Ethos BeathChapman (EBC), backed by Will Group, a company listed in the Tokyo Stock Exchange.

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