Apply: APS6 Training Coordinator

About the client The Enterprise Change Management Office (ECMO) provides support and advice to Agency staff to prepare, adopt and embrace change and transformation, and strives to be the Agency’s change management centre of excellence. The ECMO’s purpose is to support the Agency to meet its full potential through realising its organisational benefits by focusing on the people side of change. This is achieved by providing the structure and support to build sustainable change management capability and maturity across the agency. The ECMO contributes to a positive work culture that enables increased productivity and the likelihood of project delivery, change success and benefits realisation.  

The Training Coordinator will report into the ECMO, delivering training outcomes on behalf of a strategically significant Program. They will be able to leverage the expertise within the ECMO as well as Agency’s Workforce Planning, Development and Training team, collaborating with stakeholders to deliver customised training experiences.

The Enterprise Change Management Office (ECMO) provides change, communications, training, and transition support to the Indigo Program through the embedded Indigo Change Team. The training capability within the Indigo Change Team consists of a Training Manager and supporting Training Coordinators, who will collectively shape the direction of training and capability uplift for a strategically significant transformation program.  

The Training Coordinator will report to the Training Manager and will leverage the expertise within the ECMO as well as Agency’s Workforce Planning, Development and Training team to develop and deliver tailored training experiences and procedures to support stakeholders and achieve successful adoption. Purpose of the role As a Training Coordinator, you will play a pivotal role in supporting the Training Manager by planning and executing the training strategy for the Program. You’ll act as the vital link between the program and business, working closely with a diverse range of stakeholders to ensure fit for purpose materials are developed to support adoption. You’re focus will be to create and support the delivery of tailored training materials and strategies that enhance people’s capabilities and drive adoption.  

Key position responsibilities 

• Innovate and lead creative training strategies under the guidance of the Training Manager to support digital transformation in a complex program environment, ensuring readiness for the new system.
• Collaborate with the Change Team to understand business requirements and assist in delivering change and training activities according to the overall Program schedule and approach
• Support the evaluation and analysis of training from current state to future states to support the transition, ensuring users are fully equipped
• Craft engaging and fit for purpose training materials
• Foster strong and meaningful relationships across the Program and business to ensure training activities are well understood and effectively adopted.
• Coordinate the training schedule to support change and business adoption activities
• Support the delivery of training sessions, both virtually and in-person, aligning with the training schedule and program needs
• Provide consistent reporting on training delivery, uptake, and success, validating outcomes with end users and their leaders

  Essential Requirements Security Clearance

• Able and willing to obtain Baseline AGSVA Security Clearance, including a police check.

Qualifications, Skills and Experience 
Mandatory

• Demonstrated ability to work independently or as part of a team whilst contributing positively to the achievement of the Program objectives.
• Proven ability to contribute to the full training cycle; assess needs, plan, develop, coordinate, monitor and evaluate.
• Knowledge of how to understand and evaluate learner needs with the objective of delivering high level training and knowledge documents.
• Experience developing fit-for-purpose training materials including guides, videos, and modules for diverse audiences.
• Experience developing, delivering, and evaluating learning and development programs and initiatives.
• Effective communication and stakeholder engagement skills across a diverse stakeholder group.
• High quality written communication skills.
• Strong critical thinking and analytical skills to support the assessment and planning of training strategies
• Excellent stakeholder engagement skills, with the ability to liaise, negotiate, and represent effectively
• Ability to manage multiple work packages simultaneously whilst understanding dependencies and ensuring progress and quality
• Understanding of Agile project delivery and change management frameworks, with experience in supporting training outcomes for large-scale programs

Other Requirements

• Political neutrality
• Australian citizen

Benefits

• March 2025 start pending clearance
• Casual temporary assignment until 30th of June 2026 (may be a further 12 month extension)
• Full-time hours 40pw, Monday to Friday
• APS6 $60.00 to $68.00 per hour + super
• Location Canberra, Victoria and Brisbane

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.