Apply: Level 1 Support Analyst – State Government
Reference:
BH-168224
High Profile State Government Department
12 months contract with unlimited number of extensions
Excellent hourly Rate on Offer
The Support Analyst provides Service Desk Support by resolving clients incidents and accurately logging the resolution or investigative work performed into a Service Desk database
.
The position will work within a team of State Wide Service Desk Level 1 analyst on rotating shifts
Working business hours Monday to Friday, 8 hours a day (40 hrs a week)
Business Hours are between 6am to 8pm
Strong to excellent verbal communication skills a must
Strong written communication skills a must
Australian resident or citizen a must
Bright and bubbly personality desirable
Basic IT knowledge acceptable as these skills can be taught.
The Service Desk Support team has the overall aim of achieving excellent levels of customer satisfaction and ensuring that client Service Levels, specified within their Service Level Agreements, are met.
How to apply
Please apply now via seek or Quay appointments website
Company Background:
<p>Quay Appointments are an Australian recruitment business specialising in IT, Business Support, Accounting & Finance, Professional & Management, HR and Executive Search roles servicing Government and Private Sector organisations from our Sydney CBD and Parramatta offices.</p> <p>We have been a top 10 provider top recruitment agencies of contingent labour to NSW State Government since 1994 and our wider client base includes commercial, Blue Chip corporations and the local government. With a large client base and equally strong candidate base, many of whom have been with us year on year, our ability to provide a superior recruitment service is evident in the repeat business we experience.</p> <p>Based upon a firm and proven philosophy of providing a highly personalised recruitment service, Quay Appointments establish ourselves as a highly effective recruitment agency that is totally customer focused.</p> <p>Our aim is to form a partnerships with our clients, working as an extension of their Personnel / Human Resources Department. Our recruiters are well connected, with the technical knowledge to match contractors to contract.</p>
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