Sales Associate - PETstock Henderson

Petstock Group

Reference: 526

About PETstock:

At PETstock, we aim to help pets inspire every person, every family, every day. We’re a global pet care retailer with more than 150 sites across Australia and New Zealand. We cater for a pet’s every need by providing a huge range of animal care products, food and services like pet grooming and training, as well as in-house veterinary hospitals.

Check it out for yourself what it’s like to work at PETstock by visiting our PETstock People Instagram page or Linked In page.

About the role: We’re looking for an experienced retail superstar to join us as the newest Pet Care Sales Assistant. You will:

Provide memorable and meaningful customer interactions by chatting to every customer in the store & getting to know them and their pets name.
Inspiring and educating the best of pet care possible through your vast knowledge of pet products and services.
Reminding customers of their pets needs, such as due worming and flea treatments, available veterinary, grooming and pet training services and always encouraging them to take a treat home to their furry/feathery/scaly best friend.
Completing memorable sales transactions that are accurate, efficient and always end with farewelling the customer by personally carrying their new pet goodies to their car.
Make sure the store looks AMAZING all the time by having everything shiny clean and always having the latest stock available on the shelves.
Assist the Store Management team to set-up and coordinate the success of promotional sales and events.
Inspire a fun and supportive culture instore where the team loves coming to work every day and customers love visiting.
Keep an up to date knowledge of available pet care products and services and work with other team members to assist customers with unique pet care enquiries.
Be a fierce, fun competitor aiming to top the sales and KPI leaderboards.

Our PURRfect PETstock person for this role is:

Passionate about pets!
A friendly, caring person that is confident talking to people and building relationships.
Experienced in providing memorable customer service, preferable in a fast-paced retail environment.
A people person who cares about their customers, team and the success of the store.
A positive, can-do person.
Someone who takes ownership in finding their own solutions and driving their own career journey, always aspiring to be the best they can be.
The proficiency to work unsupervised and as part of a friendly, passionate and successful team.
Be able to lift weights – well not quite but lifting 20kg stock repeatedly is a requirement.
The flexibility to work weekdays, weekends, public holidays and university holidays as required.
Vet nursing or animal care experience or qualifications would be highly regarded.

The PERKS of being a PETstock team member:

The opportunity to build a career whether it be into retail operations and area management, pet grooming or training, veterinary care, business ownership or a professional support role.
The chance to be recognised for all your hard work & passion in our regular awards programs.
Interstate travel for training and networking opportunities.
Generous team discounts for you and your family (your pets too!).
A fun work culture which includes fancy dress days and the ability to bring your pet to work every day..
Access to PETstock’s #petspiration health and wellbeing program which is focussed on supporting you to be physically and mentally fit for the future.
Make a difference in the lives of pets and their families by contributing to PETstock inhouse charity foundation.
Discounted health care, banking and financial services.
Free mental health counselling support services.

Application Close Date: 18/08/2019

Petstock has established itself as a retail market leader across the pet care industry over the past 20 + years.

Our connections with pets help us grow as people. At the Petstock Group together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life!

As Team Members of a leading network of pet care brands, we are empowered as individuals to grow in different ways. From our stores to our support offices, from our ve clinics to our distribution centres and everything in-between, we are each provided with unique opportunities to follow our own path.

Our Values...

Impact:
Turn inspiration into impact! We are inspired by pets and animals to take action and make a positive impact for pets, people, and the planet.

Family:
Build family spirit! We treat people in a genuinely supportive and caring way, creating the feeling of one big family.

Courage:
Have courage to adapt and grow! We are ae proactive and can adapt to change, so we are not afraid to think big or create our own path.

Diversity:
Our differences make us better! We are a diverse team with varying strengths, so we welcome everyone to proudly be themselves.

Happiness:
Celebrate, have fun, and share happiness! We are passionate people, spreading joy and fun with our colleagues, customers, and communities.

Please submit your application below.

No CV attached... *

First name *

Last name *

Enter your email address *

Mobile Phone Number *

I confirm that I have provided the above information accurately and honestly to the best of my knowledge *

I confirm

Why are you interested in applying for the role at PETstock? *

500

What is your most memorable customer experience? Why? *

1000

Tell us about your animal knowledge/experience? *

500

Do you have any pre-existing injuries or conditions that could preclude you from performing the full duties of the position as outlined? *

Yes

OH&S Physical Requirements: *

Manual Handling

Lifting between 5kg – 20kg

Standing or sitting for 2hrs or longer

How did you find out about this position? *

If you have selected 'other' to the above question please specify how you found out about this role?

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