Please apply below Information Technology Traineeship | Aboriginal ...

Your Host Employer:

Country to Coast Queensland is an independent not-for-profit commissioning organisation funded by the Commonwealth Department of Health to improve the health outcomes of the region.

This is achieved by identifying where there are areas of need and working closely with GPs, allied health care providers, hospitals and the broader community to ensure patients can receive the right care. The seven key priority areas for health improvement are: mental health; Aboriginal and Torres Strait Islander health; population health planning; health workforce; digital health; aged care; and alcohol and other drugs.

Benefits:

• Complete a nationally recognised Certificate III in Information Technology
• Earn while you learn with no study debt
• Specialised Consultant in supporting and mentoring First Nations People

The Role:

Maxima, and Country to Coast Queensland, are seeking a dedicated individual to undertake an Information Technology Traineeship.

Located at the Maroochydore office this role will see you assisting to maintain daily operations with a key focus on providing ICT support services across the organisation, including computer hardware and software, desktop and user support services.

Throughout this traineeship you will gain hands-on experience, paid training and continuous mentoring towards gaining a nationally recognised Certificate III in Information Technology.

Duties Include:

• Assist with the maintenance and troubleshooting of ICT systems providing technical support to end-users
• Assist the managed service provider helpdesk to troubleshoot, diagnose and resolve issues providing technical expertise and assisting users
• Document and escalate support issues by lodging helpdesk requests with the managed service provider helpdesk
• Maintain ICT Asset, ICT System, and ICT Change Log registers and role access matrix
• Maintain and create documentation and training materials
• Apply and maintain security controls
• Provide exceptional customer service to various stakeholders
• Additional administrative duties as required

About You:

• Enthusiasm for all things IT related
• Passion for delivering exceptional customer service
• High attention to detail and problem solving skills 
• Excellent communication skills, both written and verbal
• Displays initiative and a hardworking attitude 
• Ability to prioritise tasks and juggle various deadlines 

Role Requirements:

• Current National Police Check (or willing to obtain)
• Knowledge of Microsoft Suite of applications and operating systems
• Previous information technology or customer service experience (desirable)

How to Apply: 

Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role.

Please note this is an Identified position and you must identify as First Nations (Aboriginal and/or Torres Strait Islander) to be eligible for this role. Only shortlisted candidates will be contacted directly. National Traineeship wages and conditions apply.

About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in Traineeships.

For further information please visit our website www.maxima.com.au or email IndigenousEnquiries@maxima.com.au