IT Engineer (Onsite Support, North-East, Entry Level for Diploma)

Reference: BH-162719-2

Permanent Role with AWS and Variable Bonus
Location: North-East near MRT stations (Downtown Line)
Mon to Fri 8.30am to 5.30pm, Alternate Saturday 8.30am to 1pm
Diploma or Degree Holder in IT related field

Responsibilities:

Provide on-site support to office in Singapore
Serve as point of contact for all inbound service requests from users.
On-site support for desktop applications, emails, printers and other hardware and networking related issues.
Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
Provided simple application trainings to end-user as required.
Implement and audit necessary controls and procedures to protect information according to IT policies.
Provide operation support to system and network administrator and vendors.
Produce simple reports using Microsoft Word, Excel or PowerPoint for reporting purposes.

Requirements:

Entry level for Diploma in Computer Science/Information Technology or equivalent.
Fluent in Chinese to liaise with Chinese-speaking customers
Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
Willing to travel between offices and to support business operations.
Only Singaporean may apply

Interested candidates can forward their CVs in MS Word format to weiyan@connect-ebc.com

Reg No. R1983718
EBC Connect Pte Ltd
Licence no. 17C8975

CONNECT is a boutique team of staffing solutions specialists focused on the development and delivery of turnkey recruitment projects, HR services, managed solutions, and the provision of general recruitment services.

Established in 2017, CONNECT is a fully-owned subsidiary of Ethos BeathChapman (EBC), backed by Will Group, a company listed in the Tokyo Stock Exchange.

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