Apply: Head of Lending – Digital Venture – Singapore

Reference: BH-166171
We are working with an exciting new digital venture that is small but massively growing with a backing of a global financial institution on a newly created position for a Head of Lending.

The Head of Lending will:
  • Report to the Chief Product Officer and will lead multidisciplinary teams to design, develop and deliver one of their key revenue generating products and services.
  • Coverage will be across both Unsecured and Secured Lending products
Key Responsibilities:
  • Define and drive personal loans, mortgage, pay later (instalments), debt consolidation to deliver sustainable growth in revenue, balance and core banking customers
  • Ensure relevant control measures are in place to minimize the risk exposure of the Bank as well as meeting all the internal standard, compliance, policies & regulation
  • Lead a multidisciplinary team from project inception to scoping, design, concept testing and delivery
  • Act as the senior product owner across the product and services, to define and manage the product backlog, prioritising feature releases in line with the broader roadmap
  • Direct and lead team members to formulate product/service directions to maintain competitiveness/market leading position, working closely with the Service Design and Customer Research Teams
  • Define a compelling service proposition through innovative product management/development amid intensifying competition from traditional card issuers and emerging third-party payment providers
  • Collaborate with Operations, Engineering team and external vendors to ensure timely delivery of quality product and service proposition to customers
  • Drive vendors to deliver premium services to support the attainment of our digital payment goals • Be the voice of the customer in the definition of your product/service, and collaborate with other product owners to converge on a broader coherent proposition
  • Monthly and annual lending total interest & fee income, revenue budgets, & Total product P&L including commitment to partners
  • Provide insights into product, technology and market trends, pre-empting imminent disruptions and identifying opportunities for acceleration
  • Work with UX and Service Design to gain an understanding of user personas, pain points and journeys
  • Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing
  • Develop and monitor budgets for project delivery
  • Develop the economic model, business plan and operating model for new products and services
  • Define the commercial launch and go-to-market strategy
You’ll Fit Right In If You Are
  • Someone who can see the big picture while driving perfection down to the last pixel
  • A creative problem solver
  • Have an eye for turning complex problems into beautiful, elegant experiences
  • Highly collaborative, and can communicate openly and respectfully
  • Comfortable in fast paced environments, and highly adaptable
  • A strong voice for the customer/user
  • You’ve worked in multi-discipline teams across the design process – research, and ux design
  • Proactive and self-motivated learner
  • You can be pragmatic and balance the needs of user, business and technology
Our Ideal Candidate:
  • 15 year’s progressive experience in Product Management in Financial Institutions, leading a business unit responsible for achieving financial sales and service performance objectives through a customer needs based sales approach
  • 5+ years of Product Ownership experience in personal loans, mortgage, pay later (instalments), debt consolidation, etc.
  • A bachelor’s degree in a technical discipline (finance, computer science, electrical engineering, etc)
  • An MBA or other advanced degree (preferred)
  • Strong understanding of mobile and web technologies
  • A strong customer focus and a natural inclination to let empirical research define and inform product/service priorities
  • Hands on experience with agile development methodologies
  • An ability to think strategically and creatively
  • Exceptional interpersonal and communication skills
  • Excellent leadership skills with experience leading cross-functional teams
  • The ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
EA Personnel No R1325871
BeathChapman Pte Ltd
Licence No 16S8112
Company Background:

Ethos BeathChapman is a global group of executive recruitment experts in Asia, Australia and EMEA, with a network beyond. We connect the world's exceptional companies to exceptional people.

Connect with us at www.ethosbc.com

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