Apply: Claims Dispute Consultant

Reference: BH-184560
What this role is about:

This job involves helping people who’ve been injured in car accidents and have made insurance claims. Sometimes, these people don’t agree with the outcome of their claim or want more information—your job is to fairly and independently review those situations and make sure the right decisions are made.

You’ll be part of a team that:
  • Reviews insurance claim decisions when customers ask for a second look.
  • Makes sure customers are treated fairly and that their complaints are handled properly.
  • Works with other team members to improve how things are done.
What you’ll actually do:
  • Review and reassess car accident injury claim decisions (CTP claims).
  • Ensure information is recorded properly and personal data is kept private.
  • Support your team with things like training, sharing knowledge, and using internal systems.
  • Communicate professionally with both internal teams and external regulators (e.g., government bodies).
Who you’ll work with:
  • Internal teams within the client.
  • External regulators like the NSW Personal Injury Commission or ACT Motor Accident Insurance Commission.
What kind of background is helpful:
  • Ideally, a background in law, health, business, or dispute resolution.
  • Experience working in personal injury or car accident insurance claims (2+ years preferred).
  • Good communication, fairness, attention to detail, and willingness to help others.
What's Next? 

Reach out to our lead insurance recruiter James at jamest@ethosbc.com.au or APPLY Now!!!
Company Background:

Ethos BeathChapman (EBC) is a global group of executive recruitment experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies.

EBC’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of boutiques. Our multidisciplinary expertise covers corporate and specialised functions across Finance, Technology, Commerce and Government recruitment markets, among others.

Established 2005 in Sydney, EBC today has six offices worldwide in Australia, Singapore, Hong Kong, Japan, Netherlands and the UK. Part of the Nikkei-listed Will Group, Inc, we own Quay Appointments and our staffing and managed solutions specialists, CONNECT.

Let’s connect, and make exceptional happen, together: www.ethosbc.com

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