Apply: Financial Assistance Consultant

Reference: BH-181373
I am recruiting for a Financial Assistance Consultant for a non-bank lender.  Professional environment and an opportunity to work for a stable, solid business in growth mode.
 
Responsibilities:
  • Hardship management and customer engagement.
  • Providing advice, options and a bespoke approach to helping customers to manage payments, and monitoring those agreements.
  • Liaising with customers regularly to monitor and pivot with any circumstances that might change.
  • Be aware of legislation pertaining to personal insolvency and hardship management and commit to developing in that area.
Experience:
  • Previous Collections/Hardship experience within the banking & financial services industry.
  • Ideally 2-5 years’ experience in this area.
  • Strong customer focus and passion for delivering quality outcomes for the customer / must be eloquent and have solid writing skills.
  • Solid interpersonal skills, ability to build strong relationships with customers.
  • Can do attitude with a positive outlook.
Please reach out if you or anyone in your network is looking!!

For further information on this role or to confidentially apply, please contact Rupinder Kandola or email rupinderk@ethosbc.com.au
Only WORD FORMAT resumes will be accepted.
Company Background:

Ethos BeathChapman (EBC) is a global group of executive recruitment experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies.

EBC’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of boutiques. Our multidisciplinary expertise covers corporate and specialised functions across Finance, Technology, Commerce and Government recruitment markets, among others.

Established 2005 in Sydney, EBC today has six offices worldwide in Australia, Singapore, Hong Kong, Japan, Netherlands and the UK. Part of the Nikkei-listed Will Group, Inc, we own Quay Appointments and our staffing and managed solutions specialists, CONNECT.

Let’s connect, and make exceptional happen, together: www.ethosbc.com

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