Customer Success Specialist

Reference: BH-178468

Currently looking for a Customer Success Specialist for a Healthtech startup out of Singapore.

They have an app that is used by Physiotherapists, doctors, and patients to aid in the recovery of orthopaedic surgery or musculoskeletal injuries, how does an app help people in these cases you wonder? Well, it’s your job to tell people how.

The conduit between the business and users you will have a really important job, not just teaching people about the app but bringing ideas back to the business for improvements and nurturing business relationships so that people keep using it.

The Customer Success Specialist will:

Support patients, surgeons/nurses/physiotherapists, and other healthcare professionals for the use of the company’s products
Providing customer support, handling customers’ inquiries and concerns, and gathering customer feedback for product and service improvement.

The Customer Success Specialist will be/have:

Degree or Diploma in Life Science, Physiotherapy, Nursing, or related fields. Certified Nurses or Physiotherapists are highly desirable.
2 years experience in clinical practice, or medical/pharmaceutical sales/customer service

If you feel you would be suitable then please apply now.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

Ethos BeathChapman is a global group of executive recruitment experts in Asia, Australia and EMEA, with a network beyond. We connect the world's exceptional companies to exceptional people.

Connect with us at www.ethosbc.com

Add your CV and application details

No CV attached... *

First name *

Last name *

Enter your email address *

Phone number *

Employment Status *

NRIC / FIN number - This data is collected for mandatory submission to Singapore's Ministry of Manpower for roles located in Singapore. Indicate NA if you do not have an NRIC or FIN number *

Kindly refer to clause 5a and 5b (i) of the Ministry of Manpower's Employment Agencies Licence Conditions to understand how your NRIC / FIN number will be used. This data will not be provided to employers.

I have read and accept the privacy policy

Apply: Customer Success Specialist

Company Background:

Add your CV and application details