Apply: Customer Service Officer - Galleries

Reference: BH-168628

About Us:
On behalf of our client based in Townsville, we are currently seeking for a Front of house Customer Service Officer-Galleries for a 6-week assignment.

Key Responsibilities:
  • Provide front of house management including reception, gift shop, ticketing, telephone, information, and email communications to visitors.
  • Provide excellent customer service to all patrons and ongoing commitment to the principles and philosophy of customer service.
  • Provide retail services and day to day management.
  • Provide operational support including public program delivery, volunteer management, invitation and catalogue production and marketing.
  • Maintain a positive approach to achieving a high quality and innovative customer experience.
  • Make customers feel welcome and treat customers in a courteous and friendly way.
  • Develop responsive relationships with key stakeholders in stocking and selling in the gift shop.
  • Work collaboratively as part of the Team to deliver strategic outcomes and team goals.
  • Other duties as required commensurate with this classification level and other duties that are reasonably directed.

Qualifications and Experience:
  • Sound knowledge of the visual arts and the local arts industry and art’s facilities.
  • Demonstrated experience working in a customer service environment including demonstrated experience in working with members of the public from diverse backgrounds, interests, ages and abilities.
  • Demonstrated experience working in retail.
  • Excellent communication skills both verbal and written.
  • Demonstrated ability to work independently and as a member of a team.
  • Excellent computer skills using Microsoft Office suite of applications with an emphasis on Excel and Word, and familiarity with Adobe Creative Suite.
  • Knowledge of professional Gallery practices and standards and visual arts practice particularly as it relates to security of art objects.
  • Good interpersonal skills to communicate and build relationships with colleagues and internal and external stakeholders.
  • Well-developed knowledge of Workplace Health and Safety policies and practices particularly as they relate to the Gallery environment
  • Current Queensland “C” class drivers’ licence.
  • Queensland working with children check.
  • Willingness to work at multiple venues as required.
  • MUST be availalble on Weekends

Benefits:
  • ASAP Start date
  • 6 Week Assignment
  • Multiple locations
  • $47.61 / hour + super
We are interviewing immediately, so to be considered for this role APPLY NOW.


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.
Company Background:

Chandler Macleod is a highly regarded and well established recruitment organisation, part of RGF Staffing and Recruit Holdings, the fourth largest staffing network in the world! We partner with over 3500 companies globally providing job hunters with endless opportunities to find and succeed in their work.

Chandler Macleod knows what it takes to recruit, select, and retain the best people. We’re in the business of understanding how people tick because we’ve been digging deep into people’s needs and motivations since 1959.

We uncover the ‘BestFit™’ for employers and job hunters alike by looking beyond the CV’s and JD’s. This allows us to match candidates to jobs that bring out their best and discover people that can make businesses boom.

We’re a team of flexible thinkers and detail obsessors, who believe that the right fit can lead to a happier life. Because when you really get people, you really open up a world of opportunity.

There are several brands that make up Chandler Macleod, these include our Staffing business, our Consulting business, our xPO Talent Solutions business and our Managed Services business.

You can learn more at our website: www.chandlermacleod.com

We are Chandler Macleod. We get people.

Please complete the form below to apply for this role

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