Apply: Technical Architect – 6 month contract (South Korea)

My client is a leading software solutions company who are hiring a Technical Architect to support them on a client implementation project for the next 6 months (possible extension).

Scope

• Architect the customer-facing frontend for an AI-powered voicebot that listens and speaks to customers.
• Design and implement integration between the voicebot UI and Zendesk workflows.
• Work closely with backend/AI teams to connect LLM, and orchestration services.
• Define technical architecture, frontend patterns, and performance standards.
• Ensure a smooth, accessible, and high-quality customer experience.

Requirements

• Proven technical architect with strong experience with Zendesk (APIs, ticketing flows, integration patterns).
• Strong frontend engineering background, ideally including customer-facing applications.
• Coding experience with Node.js plus familiarity with languages like Python, Java or similar.
• Experience working with AI related technology projects.
• Strong communication skills and the ability to translate user experience needs into technical solutions.
• Bilingual (Korean and English)

As this position needs to be filled as soon as possible, we can only proceed with candidates who are eligible to start working in South Korea without sponsorship.


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