Apply: Business Analyst - Merchant

Our client is a financial services and payments organisation with a focus to transform the way they deliver excellence and innovation.    We currently have a need for a Senior Business Analyst experience to commence an initial 6 month engagement starting in April 2020.

The core objective of the program is to enable more rapid innovation and delivery of emerging technology to customers with market-leading merchant terminals and a seamless terminal swap-out experience resulting in improved customer advocacy

The focus of Business Analysis responsibility will include:

Stakeholder Management and Communication: Identify stakeholders and develop and maintain collaborative working relations; lead smaller teams in eliciting and analysing business requirements and influence positive outcomes with our 3rd party vendors
 
Requirements Analysis and Lifecycle Management: Ensure the project meets the needs of the customer and business and is aligned to the overall strategy by:
leading the definition, elicitation, prioritisation and validation of requirements and design of business processes to meet the needs of the organisation
Defining and driving ‘As Is’ and ‘To Be’ processes 
managing the development of detailed  requirements and processes using Agile tools (Jira/Confluence) that will drive the desired change to business process, system enhancement / development activities
reviewing and revising documentation in light of any new information and/or changes to initial assumptions, including implications for project time, cost, quality and risk.
supporting testing, training and implementation activities  to ensure the successful delivery of the overall business and technology solutions.
constructing the business case and benefits realisation plan, specifically analysing the proposed solution to deliver the desired business outcome and associated project costs.
 
Skills and experience required:

• 3-7 years of business process improvement/re-engineering, data analysis, system functional / non-functional analysis experience and business case preparation experience. 
• End-to-end  business process re-engineering or business transformation initiatives;
• Facilitation of business solution workshops involving participants from senior management to business users.
• Financial industry experience, product development and rollout to impacted teams
• Experience working with HCD teams and defining requirements/processes that align to HCD findings
• Merchant Acquiring (desirable)
• Payments – transaction processing - (desirable)

For further information on this role or to confidentially apply, please call on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.