Please apply below Customer Service Business Traineeship

Your Host Employer:

Mount Baker District Council is located within the heart of the Mount Lofty Ranges. The districts close proximity to Adelaide and its natural environment has contributed to the area’s popularity while offering the best of urban and rural living in a setting where residents and visitors can enjoy clean air, open spaces and natural beauty.

Benefits:

• Complete a nationally recognised Certificate III in Business
• Earn while you learn with no study debt
• Uniform provided and onsite parking available
• Gateway into a Local Government career

The Role:

Maxima, and Mount Barker District Council, are looking for a motivated individual to undertake a Business Traineeship.

Throughout this 18-month fulltime traineeship you will receive on-the-job training and support by working alongside experienced supervisors and studying online towards a nationally recognised Certificate III in Business.

Duties Include:

• Respond to all phone calls received in the call centre under supervision from Customer Service staff
• Receipt all monies received by Customer Service and assist with end of day balancing of tills and preparing the daily bank deposit
• Contribute to the preparation of Section 7 Statements as required
• Assist with customer enquiries at the front counter
• Assist customers with registration of animals via the State Government DACO (Dogs and Cats on Line) system both at the front counter and over the phone
• Contribute to a cohesive, supportive and effective Customer Service Team
• Assist with other duties as directed by the Customer Service Team Leader

About You:

• Passionate about your local community
• Love learning new things with a positive attitude
• Driven to produce high quality work
• Excellent literacy and the ability to follow instructions
• Showcase initiative and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to work under pressure and prioritise tasks effectively 

Role Requirement:

• Driver’s licence and access to reliable vehicle 
• Hold a current National Police Check (or willing to obtain)
• Previous customer service experience (advantageous)
• Knowledge of and experience with Microsoft Suite, Outlook (or similar)

How to Apply: 

Click Apply and complete the online application form, attaching a copy of your resume and cover letter outlining your suitability for the available role.

Local council residents and residents of the broader Adelaide Hills region are strongly encouraged to apply. 

Please note that only shortlisted candidates will be contacted directly.

National Traineeship wages and conditions apply.

About Maxima:

Maxima is a leading Group Training Organisation - we manage recruitment, placement and ongoing support of trainees and apprentices on behalf of our host employers. We aim to help you kick-start your career into the job or industry of your choice, boost your employment credentials and equip you with the skills and knowledge to be able to succeed in the future.

For further information please visit our website www.maxima.com.au