Senior Project Manager - ICT Projects

About the company:

This Federal Government agency works to deliver programs and services that support people with disability and their families, aiming to improve access, engagement, and outcomes across Australia. The agency collaborates closely with communities, service providers, and government stakeholders to implement initiatives that enhance social inclusion, wellbeing, and equity.

About the Team

The team is responsible for delivering complex technology programs that support critical business outcomes and service improvements. Working in a fast-paced and collaborative environment, the team partners with business stakeholders, technology specialists, vendors, and delivery partners to implement large-scale digital solutions. The team plays a key role in driving innovation, improving operational capability, and ensuring successful project outcomes across the agency.

About the Role
An exciting opportunity exists for an experienced Project Manager to lead the delivery of complex ICT projects and programs within a large government environment.
Reporting under broad direction, the successful candidate will be responsible for managing end-to-end project delivery, ensuring milestones are achieved, risks are effectively managed, and project outcomes align with strategic objectives. The role requires strong stakeholder engagement skills, the ability to coordinate multiple workstreams, and experience delivering technology solutions in complex operational environments.
The position will work closely with business areas, technical teams, vendors, and executive stakeholders to ensure projects are delivered on time, within budget, and to the required quality standards

Key Responsibilities
 

• Develop, manage, and implement project plans, schedules, and delivery frameworks.
• Coordinate project activities across business, technology, and vendor workstreams.
• Monitor project performance and ensure deliverables are achieved within agreed timeframes and budgets.
• Manage project governance, reporting, and stakeholder communications.
• Prepare and review business cases, executive briefs, reports, and project documentation.
• Identify, assess, manage, and monitor project risks, issues, dependencies, and benefits.
• Support operational readiness, implementation planning, and transition activities.
• Oversee procurement, contract management, and vendor performance.
• Facilitate project governance forums and support decision-making processes.
• Ensure project outcomes meet business requirements and quality standards.
• Build and maintain effective relationships with internal and external stakeholders.

You Must Have

• Demonstrated experience delivering complex ICT projects and system implementations.
• Strong project planning and delivery management skills, including dependency management and critical path analysis.
• Proven ability to manage project risks, issues, and cross-functional dependencies.
• Experience delivering enterprise platform implementations involving integration, data migration, testing, and deployment activities.
• Strong stakeholder engagement and communication skills, including experience working with senior executives, business stakeholders, and vendors.
• Experience managing vendor-delivered outcomes and contractual commitments.
• Proven experience (5-8 years) managing technical ICT projects.
• Strong understanding of contemporary project management methodologies, governance frameworks, and delivery practices.
• Experience working within Federal or State Government environments.
• Relevant tertiary qualifications and project management certifications such as SAFe Agile, Diploma of Project Management, or similar.

Highly Regarded

• Experience working within claims, insurance, case management, or similarly complex operational environments.
• Business change, operational readiness, training, and adoption experience.
• Experience working within Agile or hybrid delivery environments.
• Strong facilitation, problem-solving, and stakeholder management capabilities.
• Experience working with accessibility-focused design and delivery practices.
• Knowledge of large-scale government service delivery systems.
• Certifications such as PMP, PRINCE2, or equivalent.

Benefits:

• ASAP start (pending Federal Police Clearance)
• 12-Month assignment with potential extension
• Location:  Surry Hills, NSW; Penrith, NSW; Geelong, VIC; Richmond, VIC; Brisbane, QLD; Deakin, ACT; Adelaide, SA.

How to apply:

Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.

Please note the successful candidate for the role must hold Australian Citizenship.

Application closes on the 3rd October 2026