Apply: Help Desk Support Officer

Reference: BH-344680-1
As a Help Desk Support Officer your will be part of the Service Desk team  providing technical and educational support to clients and general support with information services.
 
To be successful in the role, you will have
  • Demonstrated experience in providing first and second level support for user technologies, personal productivity tools and business systems, and wireless and wired network services.
  • Demonstrated problem solving and negotiation skills, and ability to work and share knowledge and expertise in a team environment.     
  • Effective interpersonal and communication skills with a demonstrated client service ethos.
  • Demonstrated knowledge of Windows 7, Microsoft Office/Exchange/ and user computing hardware (PC, smartphone, tablet).
  • Knowledge of ITIL, Cisco networking, SharePoint, Microsoft Windows Server/directory services (Active Directory), would be advantageous.
 
Interested candidates apply now or call Nancy Wu on 3124 5743 for a confidential discussion.
Company Background:

The world is becoming more digital, socially connected, mobile and virtual, having profound effects on our work lives – from how we search for jobs and source talent to how we interact in the workplace and manage employees.
Ignite is re-imagining talent services, providing specialist recruitment, on-demand talent and outsourced people services designed to ignite potential in this new world.

Using deep industry expertise combined with a fresh approach called FutureNOW that uses progressive tools, technology and techniques, we uncover hidden needs, motivations and desires in order to connect candidates and clients for the lasting benefit of both.

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