Apply to Peoplebank: Application Support Analyst

Application Support / Junior Analyst (Java, SQL, Cobol – Willing to Learn) – 1-Year Contract

Contract Duration: 1 year
Work Location: Central
Experience Level: 1–2 years (Junior)

Overview
We are looking for a junior Application Support / Analyst to provide functional and technical support for post-implementation activities across Java and SQL-based systems (with exposure to Cobol/Mainframe preferred). You will work closely with client project leads, business users, and developers to troubleshoot issues, support change requests, perform data analysis/testing, and contribute to system and process improvements.

Note: Candidates without Cobol experience are welcome if willing to learn Cobol.

Key Responsibilities

Functional Support

• Understand business needs and translate them into clear technical requirements.
• Analyse and support new enhancements and/or existing functionalities.
• Perform data mining and testing to ensure enhancements/functionality meet business requirements.
• Collaborate with project leads, users, and developers to improve processes and system functionality.

Technical Support

• Assist with Java application troubleshooting and post-implementation support.
• Write and optimise SQL queries for reporting, data analysis, and validation.
• Support client project leads and users on technical issues and contribute to improving system performance.

Problem Solving

• Identify, analyse, and resolve technical issues related to Java/Cobol applications and SQL databases post-implementation.
• Support investigation of operational/BAU issues and recommend continuous improvements.

Teamwork & Collaboration

• Work closely with technical teams and business stakeholders to ensure smooth communication and delivery.
• Contribute to system improvements and simple process automation initiatives.

Skills & Requirements (Must Have)

• Strong communication skills to engage both technical and non-technical stakeholders (e.g., client project leads and users).
• Good functional business analysis skills and strong attention to detail.
• Knowledge of Java and SQL (query writing for reporting/data analysis).
• Willingness to learn Cobol/Mainframe (Cobol experience is an advantage but not mandatory).
• Strong problem-solving mindset and eagerness to learn and grow.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field.
• 1–2 years of experience working with Java, SQL (Cobol/Mainframe exposure preferred).
• Around 1 year of experience in:
  
  • Implementation/SDLC and change requests
  • Operations / BAU support
• Prior technical support experience is a plus.

How to Apply: Interested applicants, please click on the “Apply Now” to submit your updated resume.  
 
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
 
Ahmad Ilyas bin Azhari
Consultant – IT & Digital
EA Personnel No: R24123184
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248