Apply: Provider Engagement Officer (Disability)

Reference: BH-173639
About the Client:

Government agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for two (2) NDIS Provider Engagement Officer to join their busy team for a casual 12-months temporary assignment.


About the Role

As an NDIS Provider Engagement Officer, you will lead engagement and education activities to support providers to deliver positive outcomes for NDIS participants. In addition, your key duties are as follows:
  • Draft and/or provide input of content for internal and external publishing and distribution. (including website content, frequently asked questions, and supporting artefacts)
  • Work closely with internal and external key stakeholders including
    providers, carers, people with disability, mainstream organisations and other government agencies to address local provider challenges, including provider exits.
  • Engage providers to ensure optimal satisfaction is experienced at each interaction.
  • Supervise and develop staff at lower classification levels, assisting in building team capacity through leading, coaching and feedback.
  • Manage risks associated with stakeholder relationships through a proactive approach.
  • Drafting and/or provide input into ministerial and parliamentary
    correspondence, reports and briefs

 
About You

To be successful in this role, you must have:
  • Proven experience building and maintaining stakeholder relationships
  • Understanding of the NDIS provider market.
  • Ability to have difficult conversations with challenging stakeholders
  • Excellent communication skills for sector and government audiences
  • Problem solving to proactively resolve issues and conflicts


Benefits
 
  • ASAP Start Date pending clearance
  • Casual 12-months Temporary Assignment 
  • Full-time hours, Monday to Friday
  • Two (2) positions available:
    • Senior: $55.24 per hour + super
    • Team Leader: $60.26 per hour + super
  • Geelong, VIC location


*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **


At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
Company Background:

Chandler Macleod is a highly regarded and well established recruitment organisation, part of RGF Staffing and Recruit Holdings, the fourth largest staffing network in the world! We partner with over 3500 companies globally providing job hunters with endless opportunities to find and succeed in their work.

Chandler Macleod knows what it takes to recruit, select, and retain the best people. We’re in the business of understanding how people tick because we’ve been digging deep into people’s needs and motivations since 1959.

We uncover the ‘BestFit™’ for employers and job hunters alike by looking beyond the CV’s and JD’s. This allows us to match candidates to jobs that bring out their best and discover people that can make businesses boom.

We’re a team of flexible thinkers and detail obsessors, who believe that the right fit can lead to a happier life. Because when you really get people, you really open up a world of opportunity.

There are several brands that make up Chandler Macleod, these include our Staffing business, our Consulting business, our xPO Talent Solutions business and our Managed Services business.

You can learn more at our website: www.chandlermacleod.com

We are Chandler Macleod. We get people.

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