Apply: IT Knowledge Manager – Service Management

Reference: BH-159276
  • IT Knowledge Manager – Service Management
  • 6 Month Contract
  • CBD Location
 
This organisation is an extraordinary success story, they have grown from a medium sized corporate into a major enterprise and are seeking an IT Knowledge Manager to join their IT team in Sydney.
 
Required Knowledge, Skills, and Experience:
 
  • Excellent IT Knowledge Management experience within a Service Management environment
  • Experience developing and managing a Knowledge Management framework, database and processes.
  • Ability to drive the effectiveness of the Knowledge Management process
  • Ability to provide daily and weekly reporting to stakeholders
  • Excellent organisational skills with the ability to manage multiple complex tasks while delivering high quality outputs.
  • Superior Customer Service skills
  • Experience with ServiceNow highly desirable.
  • Excellent interpersonal skills - able to collaborate, delegate, facilitate, and negotiate as needed
  • Excellent written and oral communication skills.
  • Tertiary qualifications, computing industry/business certifications or substantial equivalent experience in the information technology industry.
 
 
This opportunity would interest an individual who is seeking to work with a dynamic organisation in which technology is a key aspect of the solution. Their management team has the experience and entrepreneurial flair that will ensure growth, career development & a level of vitality that is rarely seen in today’s market place.
 
 
For further information on this role or to confidentially apply, please contact Chris Gribbin on 02 8227 9200 or apply directly via the Apply for this job button. Only WORD FORMAT resumes will be accepted.
Company Background:

Ethos BeathChapman (EBC) is a global group of executive recruitment experts in Australia, Asia and EMEA, with a broader network beyond. We connect exceptional people to exceptional companies.

EBC’s mid-sized agility and solutions-focused approach enables us to flex where traditional recruitment agencies have failed, and scale beyond the reach of boutiques. Our multidisciplinary expertise covers corporate and specialised functions across Finance, Technology, Commerce and Government recruitment markets, among others.

Established 2005 in Sydney, EBC today has six offices worldwide in Australia, Singapore, Hong Kong, Japan, Netherlands and the UK. Part of the Nikkei-listed Will Group, Inc, we own Quay Appointments and our staffing and managed solutions specialists, CONNECT.

Let’s connect, and make exceptional happen, together: www.ethosbc.com

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