Clinicians- Client Assist (CACC) - Social Worker

Reference: BH-179053-5
About the company:

Our client is a large federal government agency focused on providing high quality mental health assessment and clinical counselling services. They take pride on meeting client needs through a combination of proven clinical practices and new and emerging evidence-based approaches. Reporting to the Assistant Director, you will work with a professional team who are all dedicated to making a different in the lives of their clients.


About the role:

The successful candidate will deliver critical mental health support to clients, assess their needs, develop tailored intervention plans, and contribute to a team focused on improving outcomes for veterans. Your role will involve collaborating with multidisciplinary teams, maintaining detailed documentation, and ensuring compliance with departmental standards. This position offers a rewarding chance to impact lives positively while expanding your professional experience in a supportive, mission-driven setting.
 
  • Support regional teams by reviewing and allocating clients for counselling services, ensuring they are suitable for both initial and ongoing support in line with service guidelines.
  • Make sure all work follows clinical policies and that the correct forms and templates are used (such as intake, risk assessment, and care planning documents).
  • Provide quality counselling and support services, including risk assessment, referrals, individual, couple, and family sessions, and case management, to help clients achieve their goals.
  • Keep accurate and confidential client records, including session notes, care plans, risk assessments, and other updates in the client management system.
  • Take part in professional development and clinical supervision to maintain your professional registration.
  • Follow all relevant laws, ethical standards, and policies related to client care.
  • Meet regularly with your manager and other clinicians to discuss client progress and care plans.
  • Work with clients’ families and other treatment providers to make sure care is well-coordinated.
  • Contribute to a safe, supportive, and professional work environment that aligns with organisational values and goals.


About you:
  • You will have current registration with the Australian Health Practitioners Registration Agency (AHPRA) or Australian Association of Social Workers (AASW)
  • You will have Working with Children (WWC) and/or Vulnerable People Checks/Clearance (Blue Card) ideally, or have it granted before commencing the role
  • You will have experience in a similar clinical role
  • You will have extensive case management experience
  • You will be passionate about clinical psychology and social work to support mental health initiatives
  • You will have excellent interpersonal skills with competence in the provision of trauma informed, holistic, client centered intake, assessment and brief intervention with vulnerable clients
  • You will have experience providing support and intervention over the telephone for clients presenting a high risk of suicidality and apply appropriate assessment and safety planning
  • You will have ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk
  • Clinicians work in a rostered environment across between 7 am and 7pm on business days within a hybrid work from office/home model providing over the phone clinical services for Australian veterans and their families.


Benefits:
  • Casual temp contract to start ASAP (pending federal police clearance)
  • Long term temporary contract for 12 months
  • $65 to $73 per hour plus super
  • Full time role Monday to Friday
  • Brisbane and Melbourne Locations


*** Please note to be eligible for this role you must hold Australian Citizenship ***

At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
Company Background:

Chandler Macleod is a highly regarded and well established recruitment organisation, part of RGF Staffing and Recruit Holdings, the fourth largest staffing network in the world! We partner with over 3500 companies globally providing job hunters with endless opportunities to find and succeed in their work.

Chandler Macleod knows what it takes to recruit, select, and retain the best people. We’re in the business of understanding how people tick because we’ve been digging deep into people’s needs and motivations since 1959.

We uncover the ‘BestFit™’ for employers and job hunters alike by looking beyond the CV’s and JD’s. This allows us to match candidates to jobs that bring out their best and discover people that can make businesses boom.

We’re a team of flexible thinkers and detail obsessors, who believe that the right fit can lead to a happier life. Because when you really get people, you really open up a world of opportunity.

There are several brands that make up Chandler Macleod, these include our Staffing business, our Consulting business, our xPO Talent Solutions business and our Managed Services business.

You can learn more at our website: www.chandlermacleod.com

We are Chandler Macleod. We get people.

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