Please apply below First Nations Customer Service Traineeship – Sch...

Reference: BH-26921-1
Kickstart your deadly career with Maxima and the Commonwealth Bank in a School-Based Traineeship where you combine paid employment with completion of your secondary school studies. 

A School-Based Traineeship is a paid opportunity allowing students to gain firsthand industry experience while working towards a qualification that contributes to their High School Certificate. Students still attend school while working part time to complete their Traineeship.

Benefits:
  • Complete a fee free, nationally recognised Certificate II in Workplace Skills or Certificate III in Business
  • Work one day a week in branch at the Commonwealth Bank
  • Earn while you learn over two years with no study debt
  • Contribute towards your High School Certificate
  • Receive mentoring and support from a specialised and experienced Maxima Consultant
The Role: 

As a School Based Trainee, you will provide exceptional service to customers by working in the branch one day a week and attending school for the others. 

There are multiple opportunities available, due to commence early January 2026.

Under the guidance of experienced mentors, your responsibilities will include:
  • Welcome customers and offer exceptional service 
  • Assist with bank transactions, cash handling and savings needs
  • Educate customers on digital banking services
  • Provide relevant advice to customers 
  • Follow-up customer enquiries, delegating where required
About You: 
  • Positive and proactive approach
  • Willingness to learn and take initiative
  • Ability to build rapport with a variety of people 
  • Great communication skills, written and verbal 
  • Strong work ethic; punctual and reliable 
  • Strong computer knowledge including Microsoft Office 
Role Requirements:
  • Identify as Aboriginal and/or Torres Strait Islander
  • Commencing Year 11 in 2026
  • Aged 16 years or above (or turning 16 within 3 months of commencement)
  • Able to provide 100 points of identification to complete a background check
  • Able to work a week block during the January school holidays
About Maxima:

Maxima’s First Nations Employment Team is here to provide culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information or if you wish to have a yarn about our deadly traineeship program, please email IndigenousEnquiries@maxima.com.au   

National Training Wage Award and conditions apply.

Company Background:

Every day, Maxima works towards a better Australia by helping people into meaningful employment. We do this by connecting and supporting jobseekers and employers.

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